Terms and Conditions

Registration

1. Participation in any Wildpack Sintra outdoor group session requires prior registration through our official channels on our website or social media.
2. The participant declares to be in good physical and mental health, assuming full and sole responsibility for ensuring they are fit to perform outdoor physical exercise of variable intensity.

Booking and Payment Validation

1. Booking any group session is strictly subject to slot availability for that specific session.
2. Pre-payment is required to confirm your booking: a training session booking is only validated and fully confirmed upon receipt of pre-payment.
3. If the payment is not completed and proof is not provided in due time, Wildpack Sintra reserves the right to release the slot to another participant without prior notice.

Cancellation and Attendance Policy (12-Hour Rule)

We completely understand that unexpected events happen; however, planning outdoor group sessions and managing limited slots requires strict logistics.

1. Timely cancellation: you can cancel or reschedule your attendance without any penalty, provided you notify us at least 12 hours before the scheduled training start time.
2. Late cancellation or no-show: if you cancel with less than 12 hours notice or fail to show up to the session, the price of the training session will be charged in full. No refunds, credits, or rescheduling will be granted for late cancellations or no-shows.

Weather Conditions and Organization Alterations

1. Because our workouts take place outdoors, we monitor the weather closely. Light rain or the typical misty microclimate of the Sintra hills is generally not a reason to cancel, it's part of the authentic Wildpack experience.
2. In the event of extreme weather conditions that pose a threat to participant safety (e.g., severe meteorological warnings, wildfire alerts restricting forest access), Wildpack Sintra will cancel the session.
3. Whenever a session is cancelled by Wildpack Sintra, participants will be notified as early as possible, and the full value of the session will be credited toward a future workout.

Media and Image Rights

1. During training sessions, photos and/or videos may be taken for promotional and marketing purposes for Wildpack Sintra's website, newsletter, and social media channels.
2. By agreeing to these terms, the participant authorizes the capture and use of their image exclusively for brand promotion. If you prefer not to be photographed or filmed, please explicitly inform the trainer before the session begins.

Amendments to Terms

1. Wildpack Sintra reserves the right to update or modify these Terms and Conditions at any time. Any changes will take effect immediately upon being posted on our official website.